clara kart

You can request to cancel or change your order before it has been processed or shipped.To cancel or modify your order:Contact us as soon as possible using our Contact Us page or support email.Provide your order number and the details of the change you’d like to make.Our support team will confirm whether the change or cancellation is still possible.Please note:Once an order has been processed or shipped, it cannot be canceled or changed.If your order has already been shipped, you may need to follow our return or refund policy instead.We process orders quickly to ensure fast delivery, so we recommend contacting us immediately after placing your order.📞 Need help fast?Reach out to our customer support team, and we’ll be happy to assist you.

We’re here to help! You can contact our customer support team using any of the following methods:Contact Form: Visit our Contact Us page and fill out the form with your inquiry.Email Support: Send us an email with your order number and details of your issue for faster assistance.Live Chat (if available): Use the live chat option on our website for quick help during business hours.Support Hours:Our team responds to all inquiries within 24–48 business hours.💡 Tip: Including your order number and a clear description of your issue helps us resolve your request faster.

We offer a 14-day return policy from the date you receive your order. If you’re not completely satisfied, you may request a return within this period.To be eligible for a return:The item must be unused, unworn, and in its original packagingProof of purchase (order number or receipt) is requiredHow to start a return:Contact our customer support team through the Contact Us page or email us.Provide your order number and reason for the return.We’ll send you return instructions once your request is approved.Please note:Shipping fees are non-refundable (unless the item is defective or incorrect)Certain items may be non-returnable (e.g., final sale or hygiene products)Refunds are processed after we receive and inspect the returned itemIf you have any questions, our support team is happy to help!

To request a refund:Contact our customer support team via the Contact Us page or email.Include your order number, the item(s) you wish to return, and the reason for the refund.Our support team will review your request and provide return instructions if approved.Refund conditions:Items must be unused, unworn, and in original packagingProof of purchase is requiredItems marked as final sale or non-returnable are not eligible for refundsRefund processing time:Once we receive and inspect the returned item, refunds are processed within 5–7 business daysRefunds will be issued to the original payment methodShipping fees are non-refundable, unless the item is damaged or incorrectIf you have any questions, please contact our support team — we’re happy to help!

We offer a limited warranty on our products to ensure quality and customer satisfaction.Our warranty covers manufacturing defects and faults under normal use for a period of 1 months from the date of purchase.What’s covered:Manufacturing defectsProduct malfunctions under normal useWhat’s not covered:Damage caused by misuse, accidents, or improper careNormal wear and tearUnauthorized repairs or modificationsHow to make a warranty claim:Contact our customer support team through the Contact Us page or email.Provide your order number, a description of the issue, and clear photos (if applicable).Our team will review your claim and advise on the next steps.If approved, we may offer a replacement, repair, or refund, depending on the situation.If you have any questions, our support team is always happy to help.

Yes, your safety and privacy are our top priorities.Our website uses secure SSL encryption to protect your personal and payment information. All transactions are processed through trusted, secure payment gateways, and we do not store your payment details.How we keep you safe:Secure checkout with industry-standard encryptionTrusted payment providers (e.g., credit/debit cards, PayPal, etc.)Strict privacy practices to protect your personal dataRegular security updates and monitoringWe only use your information to process orders and provide customer support, and we never sell or misuse your data.If you have any concerns or questions, our customer support team is always available to help.Optional Short Version (for FAQ section)Yes. Our store uses secure encryption and trusted payment providers to protect your personal and payment information at all times.